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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: wonderful they have all been so kind, as we have had to make a few changes since the original booking and they have been amazing, well recommended Read more
Support team reply: Thank you for taking the time to leave a review. We are thrilled to hear that although you have had to make changes to your booking, they have always been promptly sorted and our team were friendly and helpful whilst doing so. We hope you have a magical holiday to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Very easy booking system Read more
Support team reply: Thank you for your review. We are pleased to hear that you are happy with our prices and that you found our booking system easy to use. We hope you have a magical trip to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Good service Read more
Support team reply: Thank you for your positive feedback. We wish you a magical holiday to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Many on live chat was really helpful and made it an enjoyable experience. Read more
Support team reply: Thank you for your 5* review. We are thrilled to hear that you were pleased with our live chat system and we wish you a magical trip to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: So easy. So much cheaper. Amazing deal Read more
Support team reply: Thank you for taking the time to leave a review. It is great to hear that your booking experience was straightforward and that you managed to get a great deal. We hope you have a magical holiday.

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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

 

 

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