5* Jumeirah Beach Hotel
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Jumeirah Beach Hotel Reviews
Reviews summary: 4.6 / 5

(14644)
Tammy Lail

(a month ago)
Returning to Jumeirah Beach Hotel always feels like coming home, and this trip was no exception. We’ve stayed here before, and every time we leave, we’re already thinking about when we’ll return — and that’s entirely thanks to the incredible people who make this place so special.
Mornings were always a treat at the buffet, where Mohamad and Walter never missed a beat. They had our coffee ready the moment we sat down and were always so warm, attentive, and thoughtful — it’s that kind of personal touch that sets this hotel apart.
Moni, the buffet manager, is another standout. No matter how busy things got, he always made time for a quick chat and made us feel seen and valued as guests. His presence truly makes the experience feel special.
The Kids Club team deserves their own spotlight. Suja and Tamara were absolutely wonderful — always smiling, so genuine, and clearly passionate about working with children. They made our little ones feel happy and safe, which meant the world to us. Knowing they were the same trusted faces we hired for evening babysitting made it even more comforting — we could enjoy our nights with total peace of mind.
It’s that combination of luxury, warmth, and consistently exceptional service that keeps us coming back. We always feel safe, cared for, and completely at ease here. Honestly, we wouldn’t dream of staying anywhere else in Dubai.
Thank you once again, Jumeirah Beach Hotel — we can’t wait to see you all again soon.
Ines Ou

(3 months ago)
Had a problem at check in with the receptionist Josephine. I arrived at 2am with 3 kids and pregnant and they told me that the réservation was not paid(i made it through an agency). Her attitude was not welcoming at all until the duty manager came. I had stayed at this hôtel 11 years ago and I found it Nice however this Time I regret having stayed there.(especial y paying extra for The Club).The Club snacks was so limited and not kids friendly at all. The main breakfast is small compares to what you would expect from a 5 star.If you want amore luxurious experience go to Al nasseem which is WAW and the price is not very différent. It is also very kids friendly and the kids club was fantastic unlike Jumeirah Beach which you are only allowed one free session per day. My room was exactly the same as my other family même ers room who had not booked The Club. One asían Looking concierge was not Even Looking at us When asked for recommendations, he did not Even Green back.To top it off at Check out a very unpolite receptionist named Hagar told me that I had to sign with the exact same signature I used at Check in. I told her the morning of Check in it after a 8 hour flight i just did a scribble and she said that is not her problem but I am obliged to do the same signature in order to Check out.(given that everything was already paid).i told her to call the front office manager and she Said Why? Just for the signature?. She called him after Giving me back my deposit of 2000dh in 10dhs notes. The duty manager told me it's fine and no need to re-sign and offered to exchange the notes. My family members were allowed to Check out slightly later at 1pm while me at the club room was called at 11:30 to ask me if I needed help with my luggage since at 12 I would have to be out of the room.at 11:50 the bellman was at my door to pick up my luggage. So no I do not recommend this hotel!
Caroline Toca Piedra

(a month ago)
Great hotel overall, real attention to detail. Super beach setup, always a sun lounger and great service (thank you Javed and the beach team) to move things around and get us organised as well as food/drinks and whatever else needed. Everyone enjoyed wave hopping despite quite windy conditions, lifeguards did a great job keeping everyone safe.
stephen andrews

(a month ago)
Hotel service requires improvement. Lengthy waits at reception to check in and any other time to ask questions.
Service at breakfast is hit and miss.
Rooms are adequate. Access to resort restaurants is good and most restaurants are of good quality.
There are many other better hotels here. Banyan Tree is excellent in all ways. Also The Royal Meridian and Grosvenor House offer better all round service.
Mazza Ahmed

(2 months ago)
I had an amazing experience at the Ramadan Garden Iftar at Jumeirah Beach Hotel. The food was absolutely delicious, with a wide variety of options to choose from. The atmosphere was beautiful, and the Burj Al Arab view made it even more special.
A huge thank you to Fayis and Shabnam for their outstanding service and for going the extra mile to assist me in celebrating my friend's birthday. Also, special thanks to Mr. Essam and the manager, Mr. Damit, who was incredibly welcoming and supportive throughout the evening. Their hospitality made the experience even more enjoyable.
A special shoutout to the Cakery Creation team the cake was excellent and added the perfect touch to the celebration!
Highly recommend this place for an unforgettable Iftar experience! Will definitely be back.